My first SMART SHOP 🛒 ever!
A taste of the future of grocery shopping! 🍏 🍊 🥛
Have you experienced it yet? If so how was it? This is my short story….May 2019!
“I can do this”…I told myself as I hear my forever forward thinking colleague Howard @see_research tell me that @Sainsburys @SainsburysNews have a new smart shop in Holborn – must be tried!
Forget ones inbuilt fear about new tasks I tell myself, especially new tech tasks….which is always a slow learn for me, where I normally have to do things 2-3 times before it clicks! Instead, need to muster all life skills accumulated over many years to overcome said fear, gain new experience, stay ahead & be more informed about retail advances!
Swapping 👠 for 👟 after our meeting I bounce over to the new store with curiosity & best enthusiasm possible for joining in…thankfully greeted by helpful friendly young millennial providing immediate, necessary, app set up assistance & source of calm!
After 10 mins setting up the store app on my 📱 (not as easy as I had hoped with millennial help but thankfully unlike the much slower paced android next to me 😢 ) I was finally ready to go & shop like I never shopped before & looking forward to experiencing no checkout & a speedy exit!
I watched & copied those before me! I test scanned an 🍏 . I scanned the bar code on the apple shelf, then picked up the apple & placed it in my bag. Easy! “Whoopee” I say when camera scans it immediately. I briefly remind myself of a talk at my sons school the week before which inspired me to embrace tech +++ + as our near future is artificial intelligence in every which way possible. Suddenly feeling more positive about my chances with that! What fun! 😀
Onto the next shelf I tried to scan the bar code on the shelf in front of a pack of mixed fresh beans. Error appears! 😆Oh dear. You have to fail before you really succeed, right?! I discover that for packaged goods you have to scan the bar code on the pack – not the shelf! A little awkward & challenging when holding the product & my shopping bag & in need of at least one whole hand to take the scan on the iPhone & another hand to hold the product. But must not be defeated!
I scan two more items successfully. I then suddenly think about my next meeting & the need to run. I smugly look at the long queue in front of me & start to proceed to check out & pay on the spot on my app & search for the QR code on the shop wall to indicate Im done & leaving. Only snag….my apple pay linked to the app doesn’t accept @Barclays @BarclaysUK debit cards yet ,which explains the difficulties that even my helpful millennial did not realise at set up!
A bit frustrating having to leave & not complete the new task- but having no time for the store queue the store manger kindly takes my items back.
I did however leave thankful to @Sainsburys overall for the new shopping experience. It was of course a faff to set up the app even for the millennial assisting me and it obviously has a teething problem with some banking cards. However, once set up & you know where to scan I can only imagine it becoming second nature to us all very quickly.
On the negative side I can see us having no human contact as we go out to shop which adds to my concerns about the deterioration in social skills as tech inevitably increases in our lives. A big responsibility for the big tech corporations & us all to address, I think.
On the positive side I can visualise all kinds of new nutrition tech supporting this app that may analyse our shop as we scan, potentially feedback to us as we shop & help nudge us towards healthier & more sustainable shopping baskets! How amazing would that be!
Watch this space… I have no doubt! If you have experienced smart shop or have any further thoughts Id love to hear! In the meantime happy 😃 healthy shopping everyone however you choose to do it right now! 🛒